Forwarding Options
You can forward messages to other Google Workspace email accounts in three ways. Some options are controlled by the Google Workspace administrator and others are set by users.
Forward mail to another account
The ability to forward mail to another account allows a Gmail user to automatically forward incoming mail to another email address.
Advantages
- Easy for users to set up after they follow the instructions and get the forwarding account confirmed with Google.
- Users have control and can change where their messages are forwarded to.
Limitations
- Users can set up only one forwarding address.
- Administrators have no visibility or control over this feature on a per-user basis. However, Google Workspace administrators can disable the ability to forward messages for all users in the Google Admin console.
Use a filter
By using a filter, a Gmail user can manage the flow of incoming messages by automatically taking actions on messages (archiving, deleting, forwarding messages) based on rules.
Advantages
Instead of forwarding all incoming messages, Gmail filters can forward messages based on certain rules. For example, you can forward messages from certain addresses or that have a particular subject.
Limitations
- Users can create up to 20 filters that forward to other addresses.
- Administrators have no visibility or control over this feature on a per-user basis. However, Google Workspace administrators can disable the ability to forward messages for all users in the Google Admin console.
Set user-level Default routing: admin
As a Google Workspace administrator, you can set user-level routing to create additional destinations where messages are delivered for specific user accounts.
Advantages
- Administrators have control and visibility over where user mail is forwarded.
- This feature can be managed from the Google Admin console.
More Info:
For more information on setting up default routing through your Google Workspace admin console please click HERE!
